Reviews and testimonials have become an important part of any search for a new service provider, just like when you buy an item online or in a store. Reviews provide potential customers an insight into how existing customers have found the service to suit their needs as well as their experience with the providers customer service.
At Cabertel we pride ourselves on providing a top quality business phone service with exceptional customer service. This involves having a technically good phone system architecture, mixed with great partners, and all whilst providing attentive and timely help to all of our customers. So to us, customer reviews and testimonials mean a lot. They provide closed loop feedback on how well we are doing at and achieving our goals.
Below we provide a selection of Cabertel reviews that have been submitted by our customers from four (4) different leading industry review sources, including Google, Facebook, Capterra, and WhichVoIP.
4.9
(4.9 out of 5)
5.0
(5 out of 5)
5.0
(5 out of 5)
4.9
(4.9 out of 5)
Google is the number one search engine used in the USA today. Here are two reviews from Google:
Front Desk
CaberTel is the best phone system we have ever had. Easy to set up and easy to use. Not to mention the customer service is extremely helpful and quick to respond. When or if I do have an issue it only takes a few minutes to resolve after I email their support. We would strongly recommend them to anyone looking for a reliable phone system.
Andy Floyd
SAVED! I can't tell you how much I appreciate Cabertel. My business has gone through so many different phone issues/service providers the past two years. I happened to come across Cabertel who fixed it all. No sales pitches, honest, and friendly. Finally a phone service that works the way I want and a local business that I can actually talk to and understand. Quick response for any questions and troubleshooting. THANK YOU! THANK YOU! THANK YOU! If you need a small business phone solution you don't need to search any more. I searched and went with over 15 different possibilities only to find out none of the other phone services could do what Cabertel has done with ease. Again, THANK YOU CABERTEL!
Facebook is one of the largest social media platforms in the USA today. Here are two reviews from Facebook:
Kathy Lee
We switched our insurance agency phone service to Cabertel about 5 months ago and are SUPER happy with the experience. Excellent customer service; great phone features and voice quality. Our account manager, Andy, is very responsive. Plus! We will save at least $3000 a year from our prior service. Also had the opportunity to use their smart phone app to communicate with our office while in Canada. Worked great! No extra cost.
Jay Conway
Cabertel is AWESOME! Without question one of the best business decisions we have made. This is the best solution for VOIP phones. Call quality is amazing. Even on speaker phone it is hard to tell you are even on a phone call. Pricing is very competitive. We were able to set up our entire office for a very reasonable price. And the monthly costs are less than a traditional analog phone system. Setup and system management is super easy. There really isn't anything more to do than plug it in and away you go. Customer service is second to none. Andy is the best! This transition was not only easy...but fun! Cabertel has provided the best experience. Changing business systems can be a real pain. But Cabertel made this easy and fun.
Capterra is one of the largest online review sites focused on software and technology. Here are two reviews from Capterra:
Kelly G.
I couldn't be happier with my experience! It isn't often that you receive such personal service when shopping online for a product or service. Andy helped me get everything set up from start to finish until I was completely comfortable. A far cry from the service I was getting from my traditional carrier. I was nervous about implementing VOIP because I have had a sketchy experience in the past with another VOIP company, but now I will never turn back. My phones are feature rich and for about 1/2 the price of my traditional land line I have 2 lines, SMS capability and a person to call if I every have problems. LOVE! ** I did research a few other companies before landing on Cabertel. None of them offered everything I was looking for (SMS capability, the ability to port to my cell phone if we should have internet problems and functional customer service) Stop your search now! You've found the best!
Paula C.
Excellent service all around! The order, setup, and startup of this new phone system in our office was seamless. We're a nonprofit so cost was a factor in deciding to switch from Comcast to CaberTel. The price of the phone service is about 1/2 of our previous service. The quality of the phone hardware is great, too. The customer service at CaberTel is fantastic. It is great to talk to someone local (US) who is knowledgeable and friendly! We're pleased to be CaberTel customers.
WhichVoIP is an online VoIP comparison website. Here are two reviews from WhichVoIP:
Frank
Cabertel handled the complete transfer of my business phones seamlessly from Vonage. I had been with them for more then five years and struggled to get anyone to answer a question or fix a problem quickly. Cabertel's service is excellent,if you need a question answered or a problem diagnosed you simply call and someone answers the phone and solves your problem or question. They come to your office for training and troubleshooting if needed. On top of all of this, they saved me money on the cost of my service with no reduction in features. I highly recommend dealing with Cabertel if your looking for a company that really understands their customers needs and fulfills their promises.
Josh
The folks with Cabertel have gone up and above at our business to make sure the transition from our old phone company to theirs was seamless. Not only have they responded promptly to our questions about their phone system but have saved us money in doing so. I would with out a doubt recommend other small businesses or commercial businesses to do themselves a favor and upgrade to Cabertel.